System requirements for hsbMake

hsbMake consists of server and client applications that operate within your local network. It uses three server-side Windows services, each providing specific functionality within the system.

• hsbMSServer

  hsbMake Office Server. Orchestrates the system: job queues, the core application API used internally and by plug-ins, the service application host for standard and customer-specific plug-ins, and the web services used for factory communication, office workflows, third-party integrations and mobile clients.

• ProcCtrl

  hsbMake Factory Server. Drives the flow of work through a configuration that represents the workstations in a factory. It exposes a management interface so the Office Server can control it.

• hsbServerLicensing

  License Server. Manages and validates the licences used by factory client applications. It runs independently and does not communicate with the other two services.

These components communicate over TCP/IP and interact with SQL Server, third-party integrations, internal clients in both the office and factory environments, and external licensing services.

Quick reference

The five steps

Licensing

• Factory clients

  Request licences from the License Server over HTTP. That server holds the shared factory licence pool and validates against hsbservices.com over HTTPS when required.

• Office and server

  Validate user-based licences directly against hsbservices.com over HTTPS. The License Server is not involved.

Outbound access

Allow outgoing connections on ports 80 and 443 to these domains, including all subdomains:

A stable internet connection is required, and Amazon Web Services must be reachable: our licensing system validates through AWS-hosted servers.

E-mail whitelisting

Ask your IT department to whitelist no-reply@hsbcad.com and email@teamleader.eu, including associated subdomains. Blocked messages may not even reach your spam folder.

Active Directory groups

Create these groups and assign users by role. The hsbMake service account belongs in HsbMakeOffice.

Network shares

Share three folders from the root folder hsbcad: \FactoryData, \HsbCadSystem and \FactoryApps. Set permissions as follows.

RW read and write  ·  R read only  ·  – no access

Ports and firewall rules

Bandwidth

Size the network on peak concurrency, not on the total number of workstations, and add 15% for protocol overhead:

A 500 KB file, 20 workstations and a 2-second target gives roughly 40 Mbps. Below about 50 KB per file, latency matters more than bandwidth and adding capacity will not help.

Remote support access

hsbMake support staff connect through a customer-provided VPN, restricted to the servers relevant to the installation, and then use RDP with a dedicated support user or group. This is needed for updates, troubleshooting, configuration changes, integration checks and service plug-ins.

Server specification

• Processor

  2.8 GHz or faster, x64, 8–16 cores

• Memory

  64 GB or more

• Operating system

  Windows Server 2025 recommendedQualified by hsbcad: Windows Server 2016, 2019, 2022 and 2025.

• Database

  Latest qualified SQL Server Standard Edition recommendedSQL Server 2016 Express is the minimum. Standard is recommended because it has no database size limit.

• Framework

  .NET 10 or higher.NET 8.NET Framework 4.7.2 minimum, 4.8 or above recommended

• Disk

  1 GB for hsbMake itself, plus project and production data — see storage sizing belowFor SQL Server, follow Microsoft's hardware and software requirements.

• Virtualisation

  Recommended — easier updates, flexible backups, better business continuity

Storage sizing

Required disk space depends on model size, production volume and the data generated per production order. Four categories:

Project size = average project size + project asset size.

Log files

Logs are for administrators and support, not end users. Use the hsbMake Office administration interface to view them and to set retention. Give every log type a retention rule, and monitor disk usage on these locations.

Backups

This says what to protect, not how: tooling and procedure are your IT department's call. Set an RPO (acceptable data loss, drives backup frequency) and an RTO (acceptable downtime, drives recovery speed). Categories 1 to 4 live partly in SQL Server and change continuously during working hours.

Folders to back up

<SystemBase> = %ProgramData%\hsbcad\hsbmake\Systems\<SystemName>  ·  <HsbCad> = the folder holding shared file content

hsbMake Office runs on a standard Windows office workstation. Only the hsbMake-specific requirements are listed here.

• Operating system

  Windows 11 or laterWindows 10 minimum, Windows 11 Pro or above recommendedWindows 10 minimum, Windows 11 Pro or above recommended

• Framework

  .NET 10 or higher.NET 8.NET Framework 4.7.2 minimum, 4.8 or above recommended

• Runtime

  Microsoft Edge WebView2 runtime

• Optional

  Autodesk Design Review — only for viewing DWF files

• Domain

  Domain member, user in HsbMakeOffice, access to the network shares from Step 1

• Licensing

  Validates directly against hsbservices.com over HTTPS, so the workstation needs outbound HTTPS

External systems integrate through file-based imports or through web service endpoints hosted by the Office Server.

Requirements

• Operating system

  Windows 11 or laterWindows 10 minimum, Windows 11 Pro or above recommendedWindows 10 minimum, Windows 11 Pro or above recommended

• Framework

  .NET 10 or higher.NET 8.NET Framework 4.7.2 minimum, 4.8 or above recommended

• Runtime

  Microsoft Edge WebView2 runtime. Autodesk Design Review only for DWF files.

• Graphics

  Basic DirectX support — the workload is 2D and text with occasional light 3D

• Monitor

  27 inch LCD, Full HD (1080p) minimumNeeds vary per task: insulating a panel asks less than framing an element.

• Licensing

  Draws from the shared factory licence pool on the License Server over HTTP

Proven hardware

Examples running well at existing customers, as a sanity check rather than a specification.

Monitors in use range from 24–27 inch multi-touch (Dell) and 27 inch standard (Iiyama) to 43–75 inch TVs for overview displays (Samsung Crystal UHD).

Tablets

• Processor

  Intel Core i5 or AMD Ryzen 5 minimum — latest generation i7 or Ryzen 7 for best results

• Memory and storage

  16 GB, 256 GB SSD

• Display

  10.1 inch minimum, larger is better

• Battery

  At least one shift. Without swappable batteries, keep spare tablets.

• Camera

  5 MP front, 8 MP rear — used for QA and QC

• Weight

  Around 1 to 2.5 lbs

• Mobile platforms

  iPad from iOS 11, Android tablets from Android 5

A dedicated test server that mirrors production lets you validate updates and hotfixes (including database schema changes), plug-ins and customisations, workflow and configuration changes, third-party integrations, and staff training — without touching live production or real data.

Set it up as a duplicate or scaled-down hsbMake server installation, with access restricted to selected users, operating as a fully isolated sandbox.